Privacy Policy

Information we collect

When you use our contact form we collect the details you choose to provide: first and last name, and optionally an email address, mobile number, and a description of your question or project. If you select an SMS category we record the phone number, the category selected, the time of consent, the page where consent was given, the disclosure version shown, and your browser user agent.

How we use information

• To respond to questions you send us.
• To send text messages only for the categories you select.
• To maintain a record of your consent and opt-out choices.
• To operate and improve the website.

SMS communications

Marketing texts share renovation ideas, room improvement resources, maintenance tips, featured remodeling topics, and homeowner planning tools. Account notifications confirm enrollment, acknowledge submitted project interests, deliver requested reminders, and communicate updates. Text messages are sent only if you check a separate SMS consent box. Message frequency varies by category. Msg & data rates may apply. Reply STOP to cancel or HELP for help. See our SMS Terms of Service.

Mobile opt-in information

Mobile opt-in data, SMS consent, and phone numbers collected for SMS purposes will not be sold, shared, rented, released, or transferred to third parties for marketing, lead generation, or promotional purposes.

This information is not sold, shared, rented, released, or transferred to contractors, service providers, lead aggregators, or third-party marketers. We may use service vendors, such as an SMS delivery platform, solely to deliver the messages you requested.

Cookies and analytics

We may use basic cookies or similar technology to keep the site working and to understand general site usage. You can control cookies through your browser settings.

Data retention

We keep inquiry and consent records only as long as needed to respond to you, honor your preferences, and meet legal obligations.

Opt-out rights

Reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any text to stop messages for that program. You may also email us to update or delete your information.

Security

We use reasonable measures to protect information. No method of transmission or storage is fully secure.

Children's privacy

This website is intended for adults. We do not knowingly collect information from children under 13.

Third-party links

Our site may link to other websites. We are not responsible for their privacy practices.

Policy changes

We may update this policy and will post the revised version on this page.

Contact information